Contact Information

Zack(276)698-7192
Brittany(276)698-9563

Resort Contact Information

Eilan Hotel & Spa18603 La Cantera Terrace, San Antonio, TX 78256
(210)598-2900

Flight Information

Date/TimeFlight #
Departing flight6/19/23 4:47 pm232
Arriving flight6/26/23 10:30 pm229
Flights from Asheville (AVL) to Austin (AUS) via Allegiant

Access Codes

Alarm Panel and Door Code

Door codeAssigned in text message
Alarm codeAssigned in text message

The alarm panel is to the left of the front door, directly in front of the stairs when you enter and should look as follows:

Dashboard
Dashboard/alarm panel

Wi-Fi Access

Secure portal login

Access to Wi-Fi is through Mays4_Guest. Note that speeds are limited to 50Mbps down, 15Mbps up, and a total of 3GB data transfer.

SSIDPassword
Mays4_GuestVaca_6192023

Arming/Disarming

Door unlock code and alarm code

The alarm code will be the same code you use for the door.

Entry door

Using any other door but the front door will immediately set off the alarm system when in away mode.

Alarm disarm

The Alarm will not disarm automatically from the front door lock. You will need to also enter your code when entering. The tone may continue to sound, but as long as the system shows disarmed, you’re good.

To disarm the system

To disarm the system, tap the “Armed Away” tile on the panel to bring up the system options:

HSM tiles
HSM Tile
HSM System options
HSM System Options

Next tap “Disarm” in the system options to bring up the keypad and enter your door code.

To arm the system

To arm the system change the mode to Away. You’ll have 60 seconds to leave and must leave through the front door only.

To arm the system for away, tap the mode tile, select “Away“, and enter the same code you use to unlock the door and disarm the system. You’ll hear the chime going off to let you know the system is arming, and the HSM status tile will change to “Arming Away”.

HSM tiles
Mode Tile
HSM modes
Mode picker

Arming Failure

The system will fail to arm if all contacts are not closed. This can be checked directly from the dashboard to see which contact is open. It will still place the system in “Away” mode, which will automate the HVAC and lights correctly.

To check for open contacts, see the alert tree on the right side of the dashboard. Tiles are interactive and will take you to the correct menu when tapped. To return to the main dashboard from the submenu, tap “The Mays” tile.

Alert tree
Contact dashboard

Modes

Morning (6:30)

  • Disarms alarm at 6:30 am
  • HVAC temperature adjusted
  • Ambient lighting turns on at 7:00am

Day (~9:30-10:00)

  • At 10:00am
  • Turns off ambient lighting depending on weather conditions
  • HVAC temperature adjusted

Evening (Sunset)

  • At sunset
  • Turns on select indoor lights
  • Turns on outdoor lights 30 minutes later

Night (10:00pm)

  • At 10:00 pm
  • Turns off all lights but ambient lighting with a 15 minute delay
  • Arms system for Night with a 1-hour delay
  • Activates motion lighting for night mode

Away

  • Adjusts HVAC temperature
  • Overrides all other mode changes
  • Automates lights at sunset and will turn off all lights at 10:00

Week Schedule Summary

MondayTuesdayWednesdayThursdayFridaySaturdaySundayMonday
AM*Check pool filter basket
*Let dogs out
*Feed dogs
*Feed cats
*Check water bowls
*Feed/water chickens
*Water hanging baskets
*Check pool filter basket
*Let dogs out
*Feed dogs
*Feed cats
*Check water bowls
*Feed/water chickens
*Water hanging baskets
*Water patio plants
*Water front porch plants
*Check pool filter basket
*Let dogs out
*Feed dogs
*Feed cats
*Check water bowls
*Feed/water chickens
*Water hanging baskets
*Water veg. garden (if no rain)
*Check pool filter basket
*Let dogs out
*Feed dogs
*Feed cats
*Check water bowls
*Feed/water chickens
*Water hanging baskets
*Check pool filter basket
*Let dogs out
*Feed dogs
*Feed cats
*Check water bowls
*Feed/water chickens
*Water hanging baskets
*Check pool filter basket
*Let dogs out
*Feed dogs
*Feed cats
*Check water bowls
*Feed/water chickens
*Water hanging baskets
*Water patio plants
*Water front porch plants
*Check pool filter basket
*Let dogs out
*Feed dogs
*Feed cats
*Check water bowls
*Feed/water chickens
*Water hanging baskets
*Water veg. garden (if no rain)
PM*Let dogs out
*Feed dogs
*Feed fish
*Check water bowls
*Collect Eggs
*Let dogs out
*Feed dogs
*Feed fish
*Check water bowls
*Collect Eggs
*Roll trash can back up to garage
*Let dogs out
*Feed dogs
*Feed fish
*Check water bowls
*Collect Eggs
*Collect squash
*Let dogs out
*Feed dogs
*Feed fish
*Check water bowls
*Collect Eggs
*Let dogs out
*Feed dogs
*Feed fish
*Check water bowls
*Collect Eggs
*Let dogs out
*Feed dogs
*Feed fish
*Check water bowls
*Collect Eggs
*Collect squash
*Let dogs out
*Feed dogs
*Feed fish
*Check water bowls
*Collect Eggs
*Let dogs out
*Feed dogs
*Feed fish
*Check water bowls
*Collect Eggs

Dogs

Lucy (golden retriever), Liam (black Aussie), and Leo (blue merle Aussie).

Food and water

Water is in the master bathroom and in a fountain in the laundry room. They get fed twice daily. Food is in the bins under the kitchen bar.

  • Liam and Leo each get ~1/3 cup of food morning and evening
  • Lucy gets 1 full cup morning and evening.

Treats

They are allowed to have treats sparingly; they are in the bark box on the counter.

Outside time

They can go out into the back yard; we just make sure that the gate to the chicken coop is closed and latched as Lucy can jump through the fence and get in the front yard. While you are at work or away, they get closed in the master bedroom.

Pool

Lucy and Liam will get in the pool if they think you are not watching. Lucy in particular will go full-on in and swim around if you are not watching. They’re okay to get in the pool if you are sticking around for a bit; just make sure that the filter basket is cleaned out the next morning. If needed, both and pool towels are in the guest bathroom past the kitchen, in the closet by the sink.

Everything else

Lucy can get a little possessive and dominant, especially towards Liam. Trips also tend to stress them out a little. Lately they have not made any messes in the house and actually refuse to do so; trips may be a different story. We will leave plenty of towels and cleaning supplies out just in case.

They also, for some reason, do not like the bedroom rug. If they tear it up that’s fine; it was a $5 rug.

Cats

Einstein (large brown fluffy one), Snowflake (Siamese)

Food and water

They have a water fountain outside on the front porch by the cart and a food bowl. Food is inside by the front door; they get fed in the morning; I do not feed them later in the evening since we’ve got a raccoon that has taken up residence and will steal their food if given the chance.

Outside/inside

They both stay outside and tend to wander; you may or may not see Einstein daily.

Chickens

Food and water

Food goes in the silver container in the chicken run and water is in the blue bucket on the side of the coop. Food is in the trash can in the garden area; they get ~4 cups daily.

Dogs

The dogs want chicken. We don’t feed the chickens unless the dogs are in the house because it is too complicated to try and feed the chickens while also trying to keep Liam and Lucy from grabbing a quick snack.

Don’t get locked in

The door to the chicken coop can, and has, blown shut with me in it before. It cannot be opened from the inside, and you will not be able to break a screen out. Make sure the door is propped open, and I carry my cell phone with me in the winter, just in case.

Eggs

Eggs are free for the taking. If they are laying you can usually find them in the nesting boxes on the side of the coop. If you have not had farm eggs before, they are good for up to 60 days on the counter if unwashed; if washed they are good in the fridge for 14 days.

They’ve kicked out the straw we just put in; they’ll be fine until we get back but will probably squash an egg or two.

Fish

They get fed ~1 tablespoon of fish food once a day; lights are automatic.

Trees/plants

If it does not rain during the week water the planters on the patio every 2-3 days and the vegetable garden around mid-week. Hanging baskets on the front porch need a good watering daily in the morning. The cactus on the front porch and back deck and orchids need water mid-week.

Everything Else

TVs/Xbox/Etc.

The upstairs TV remote is on the TV console. To watch TV, use the scroll wheel to wake the screen and select “Watch Roku”. This will turn on the TV and the receiver and bring you to the Roku screen. If the Roku screensaver is on, hit the “Home” button. Most of our movies are on Plex or Vudu, but we also have Netflix, Amazon Prime, Paramount Plus, and a few others. To turn all the equipment off, tap the “Off” button at the top of the remote.

The bedroom TV remote is on the nightstand; to turn it on hit the “back” button on the Roku remote.

If you choose to watch a movie in the theater, use the white Xbox remote. Press and hold the Xbox home button in the center of the remote to turn on the Xbox and projector, lower the screen, and turn on the receiver. To turn everything off, repeat that and when the power off menu appears select “Turn console off”; the receiver and console will turn off and the screen and projector will power down.

The Xbox Series X is the black remote with the keypad. Same apps are available in addition to the Harry Potter and Elden Ring games. You’ll have to manually turn on the projector and receiver, and change the receiver input.

The office computer has a guest account if needed.

Lights

Most of the lights on the main level can be voice-activated by waking Alexa:

  • Kitchen: “Alexa, turn on/off kitchen lights”
  • Living room: “Alexa, turn on/off main living room lights”
  • Bedroom: “Alexa, turn on/off master bedroom outlet”

Some are run by automations, and if lights are turned on automatically (some of the motion lighting), they will turn off after a set time or a time determined by the routine. All will turn off (except for low-level lighting and the outside low voltage lighting) at 10:00 each night. Ambient lighting (counter lightstrips and backlighting) are handled by motion sensors and weather automations only.

List of voice commands
Kitchen (All lights)“Alexa, turn on/off kitchen lights”
“Alexa, turn on/off oven lights”
“Alexa, turn on/off sink lights”
Breakfast area (kitchen)“Alexa, turn on/off main kitchen lights”
Living Room“Alexa, turn on/off main living room lights”
“Alexa, turn on/off living room lamp”
Bedroom“Alexa, turn on/off master bedroom outlet”

Pool

The pool pump is on a timer and will turn off ~9pm and on ~9am. The filter basket must be cleaned daily, especially if Lucy gets in the pool. Just pull it out and empty it in the yard. You will not have to adjust chemicals or shock; it’s salt water and will handle itself.

If you use the pool just make sure to roll the solar blanket back out; the cooler temps at night are making it a challenge to keep it warm.

Pool Pump

If the filter basket needs cleaned out and you’re not able to pull it out of the skimmer you’ll need to shut the pump off. The breaker for the pool pump is the double pole breaker in the breaker box right above the pump.

Water Level

Keep an eye on the water level; if the solar blanket is left on the pool most of the time it won’t be an issue. If the water level starts dropping too much (over halfway down the skimmer faceplate) or you can hear the pump sucking air, you’ll need to add water to top it off. Usually we keep it within 2-3 inches of the top of the skimmer. We’ve filled it before we left, so it should be okay if the blanket stays on most of the time.